Global patient concierge & specialized entry hub

International Patients

World-class regenerative therapeutics and holistic integrative care in the Boao Lecheng Pilot Zone — one team coordinates clinical triage, official medical invitations, apron-side transfers and multilingual bedside support end to end.

State Council Decree [2013] No. 33 · Boao Lecheng Pilot ZoneJCI Gold accredited · GL-02 & HIPAA-aligned data protection
59countries in the Hainan visa-free medical entry scheme
6+working languages with bedside interpreters
≤4hguaranteed MDT clinical triage response
100%offline direct-billing settlement with global insurers
End-to-end continuum

The six-step international care pathway

Continuous support from initial overseas triage to 180-day home telemedicine follow-up.

Open the detailed patient journey

Inquiry & clinical triage

Remote review of your medical dossier by the multidisciplinary board.

Pre-travel phase

Visa & logistics

Official medical invitation within 24 hours plus full itinerary planning.

Pre-travel phase

VIP tarmac arrival

Direct apron-side pickup at Haikou Meilan or Sanya Phoenix airport.

Arrival phase

Inpatient care

JCI-aligned clinical protocols with pilot-zone special therapeutics.

Active treatment

Convalescence

Coastal rehabilitation, herbal care and restorative sanatorium suites.

Restoration phase

180-day telecare

Cross-border telemedicine and remote biomarker synchronization at home.

Global continuity
Core sub-service navigation

Specialized international patient services

Dedicated pathways designed exclusively for overseas citizens, expatriates and cross-border wellness travelers visiting Hainan.

P-IP-01 Six-stage continuum

Patient Journey

Six steps from consultation to follow-up.

Service highlight — Step-by-step documentation checklist, transparent timeline and guaranteed triage review.
P-IP-02 59-country visa-free entry

Visa & Invitation

Hainan visa-free countries and our invitation-letter service.

Service highlight — Visa-free entry guide, custom invitations issued within 24 hours and dedicated embassy liaison support.
P-IP-03 Tarmac transfer & suites

Travel & Accommodation

Airport pickup, partner hotels and itinerary planning.

Service highlight — Multilingual private chauffeurs, wheelchair-accessible vans and family sanatorium suites.
P-IP-04 Six native languages

Language & Translation

Coordinators and medical translation in six languages.

Service highlight — Bedside interpreters, certified record translation and Halal, Kosher and diabetic nutrition care.
P-IP-05 Direct insurer billing

Insurance & Payment

Payment methods and international insurance direct-billing notes.

Offline settlement notice — All billing is completed on campus or via offline channels; no online transaction runs on this portal.
P-IP-06 Searchable answers

Patient FAQ

Frequently asked questions on visas, costs, process and safety.

Service highlight — Visa extensions, companion stays, special diets, currency exchange and record portability.
Why Boao Hainan

Hainan Free Trade Port statutory medical privileges

The only designated medical special zone in China sanctioned by the State Council, offering statutory access to cutting-edge therapies ahead of general market authorization.

  • Expedited special drug & device access

    Advanced pharmaceuticals and devices approved in the US, EU or Japan, available under pilot-zone dispensation before domestic registration.

    Lecheng special formulary
  • Negative-ion coastal recuperation

    Air along the Wanquan River carries over 10,000 negative oxygen ions per cm³ — an ideal climate for cellular recovery and TCM convalescence.

    Tour the campus
  • Streamlined customs, zero quarantine friction

    Pre-cleared entry for accompanying prescription medication and certified equipment under the free trade port one-stop customs protocol.

    Lecheng policy explained
Statutory exemption gateway

Dedicated global care coordination center

International patient directors verify clinical records, prepare multilingual invitations and confirm insurer direct settlement within four hours.